Switcher - Smart Home

Absolutely the best tech support experience I have ever had. My app lost internet connectivity and I couldn't reset it with the standard instructions. I was able to make an appointment on the websiteb for a tech support phone call within an hour. The call came on time and the tech was great. Solve my problem with ease. The device and app are also great

The pairing is horrible... I found the pixel line not able to setup a new device at all. I have to use a friend's Samsung device to pair my devices... That's horrible work. The app ui is written terrible too... The sync between the boiler and the actual status of it just works bad... There's a delay and the sum of how many mins left is just unknown... I spent many times turning on the boiler finding out someone have already turned it on, but my app didn't tell me... These are easy to fix bugs

Though the actual device works well this application is just awful, logs you out all of the time and cannot run in the background longer than 10 seconds without getting stuck. Also there is a large delay (10 seconds+) between when looking at devices until actually seeing their status. Gave it two stars since if you close the application, swipe it closed so its no longer running in the background, re-launch and log in again, it works well for enough time to quickly turn on the device